Head-to-head comparison
Otter.aivsFireflies.ai
The two long-time leaders in AI meeting transcription. Otter focuses on accuracy and search; Fireflies emphasises CRM integration and team workflows.
At a glance
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Category | Productivity | Productivity |
| Function | Meeting AI | Meeting AI |
| Pricing | Freemium | Freemium |
| Starting price | Free 300 min/mo, Pro $16.99/mo | Free 800 min/mo, Pro $18/mo |
| Editor rating | 4.4 / 5 | 4.3 / 5 |
| Released | February 2018 | November 2016 |
Otter.ai
Pros
- Auto-join is killer feature
- Best free tier in category
- Reliable transcription
Cons
- Free tier capped
- Bot in meetings can be awkward
Fireflies.ai
Pros
- Best CRM integration
- Sales-focused features
- Generous free tier
Cons
- Heavier interface than Otter
- Privacy concerns from some users
Which one should you pick?
Pick Otter.ai if
You want the best raw transcription accuracy and powerful search across your meeting history.
See Otter.ai details →Pick Fireflies.ai if
You're in a sales or revenue org and need tight CRM sync (Salesforce, HubSpot), action-item tracking, and team analytics.
See Fireflies.ai details →Bottom line
Otter for accuracy and personal use. Fireflies for sales-team workflows. Both are mature; the choice is about whether CRM integration matters.