VoicePaid Last reviewed January 2024

Vapi

Developer platform for building voice AI agents that make and take phone calls.

Visit Vapi Pay per minute (platform fee from $0.05/min plus provider costs); free trial credit

What is Vapi?

Vapi is an API-first platform for voice agents: pick a speech-to-text, LLM, and text-to-speech provider, define the agent, and deploy it to phone numbers or web calls, with tool calling, interruptions, and latency tuning handled for you.

Key features

  • Mix and match STT, LLM, and TTS providers
  • Inbound and outbound phone calls plus web voice
  • Function calling for bookings, lookups, and CRM actions
  • Sub-second latency tuning and interruption handling
  • Call recordings, transcripts, and analytics

Pros

  • Most flexible provider choice of the voice-agent platforms
  • Developer-grade API and SDKs
  • Scales from a hobby project to a call centre

Cons

  • Per-minute costs stack across platform plus three providers
  • Requires real engineering — not a no-code builder
  • Voice quality and latency depend on the providers you pick

Best for

Developers building phone or in-app voice assistantsStartups automating inbound callsTeams that want control over every layer of the stack

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