ProductivityPaid Released February 2024

Slack AI

Channel recaps, thread summaries, and search answers built into Slack.

Visit Slack AI Included with Slack Business+ and Enterprise+ plans

Quick verdict

Best for
Large teams drowning in channels
Pricing
Included with Slack Business+ and Enterprise+ plans
Not ideal if
Tied to the more expensive plan tiers

What is Slack AI?

Slack AI adds daily channel recaps, thread summaries, huddle notes, and natural-language search answers across your workspace, plus an agent framework for Salesforce's Agentforce and third-party agents inside Slack. Bundled into Business+ and Enterprise plans.

Key features

  • Daily recaps of chosen channels
  • One-click thread and huddle summaries
  • Search that answers questions with citations
  • Agentforce and third-party agents in channels
  • Admin controls and data residency

Pros

  • Summaries alone justify it for channel-heavy teams
  • Answers cite the messages they came from
  • No new tool to learn

Cons

  • Tied to the more expensive plan tiers
  • Summaries can miss nuance in technical threads
  • Only useful if Slack is where work happens

Best for

Large teams drowning in channelsManagers catching up after time awaySalesforce customers using Agentforce in Slack